JL BUILDING GROUP PTY LTD
PRIVACY POLICY
This policy explains how JL Building Group Pty Ltd (ABN 33 700 250 951) handles personal information when you contact us, request a quote or use our services.
We may collect your name, contact details, property suburb or address, job details and any photos you choose to provide. If you proceed with a job, we may also collect details needed for access, scheduling and billing. Photos are optional. Please avoid sending images of people, personal documents or access codes.
What we collect
We use these details to respond to enquiries, prepare quotes, arrange visits, coordinate trades and manage job and billing records. Without enough detail about the work or a way to contact you, we may be unable to respond or quote.
How we use it
We may share relevant details with the tradespeople and subcontractors assessing or carrying out the job, and with providers that support our website, email, forms or business records. Some technology providers may process information overseas. Contact us for details. We may also disclose information where required or authorised by law.
Who we share it with
Our website platform may use cookies to operate the site and its features. You can manage cookies through your browser or any cookie controls displayed on the site.
Cookies
We take reasonable steps to protect your information and limit access to those who need it. We keep it while needed for the enquiry, job or record-keeping, then take reasonable steps to delete or de-identify it when we are no longer required to keep it.
Storage and retention
Email contact@jlbuildinggroup.com.au to request access or a correction, or to raise a privacy concern. We may verify your identity before providing or changing information. We'll review your concern and let you know the outcome. If you're unhappy with our response, you can contact the Office of the Australian Information Commissioner for information about your options.
Access, corrections and complaints